Aggressive Collect
Our most popular collection letter package, Aggressive Collect includes four (4) collection letters to your debtor. Each letter's language gets more aggressive than the prior one. Letters are mailed out in approximately 17 day intervals to provide the debtor to respond to the initial letter or for return mail or new addresses to be received. Sending a series of four (4) collection letters shows your debtor the debt is not going away and is a constant reminder to send payment immediately!
- Save money by ordering four (4) collection letters packaged together.
- Provides the option to include Credit Bureau Reporting, Certified Mail Return Receipt, plus much more.
- Instantly printed and mailed directly to your debtor the next business day.
- Provides the ability to purchase additional letter packages should your debtor not respond.
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Instant Collect
Created specifically as a pre-collect or "soft" collection letter, Instant Collect is an excellent resource for delinquencies in the "slow pay" or 60 to 90 day late cycle. Debtors that habitually run late and "push the limits" will recognize the serious impact of receiving a letter from a collection agency. More than simply a "notification letter", Instant Collect tells a debtor that a collection agency is involved and collection efforts may accelerate should they not tend to this account.
- Provides the option to include Credit Bureau Reporting, Certified Mail Return Receipt, plus much more.
- Instantly printed and mailed directly to your debtor the next business day.
- Provides the ability to purchase additional letter packages should your debtor not respond.
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Additional Collection Letters
Initial collection letters aren't always enough to motivate a debtor to pay. For debtors that need a little more motivation, OldDebts.com also provides additional collection letter packages, discount letters, and payment plans. You can also send Thank You letters for payments (it says "thank you" but reminds them there is still a balance due) as well as Paid in Full letters when the account balance is zero. We even have apology letters if an account is placed in error.
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Credit Bureau Reporting
As an option with each letter package, you can report each debtor to the three major credit bureaus: Experian, Equifax, and TransUnion. The information you provided on the debtor will be continually transmitted to the three major credit bureaus. Additionally, in the event the debtor files a dispute, makes an inquiry, or requests for payoff through the bureaus, we will handle it appropriately.
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Certified Mail Return Receipt
This is the only guaranteed way to ensure your debtor receives the collection letter. With Certified Mail Return Receipt the collection letter is mailed with a certified tracking number issued by the United States Postal Service. Additionally, you'll receive a green return receipt card in the mail with a signature of the party that accepted delivery.
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Call Center
A state of the art communications center is available as an option with every letter package. This option instructs an experienced collector to make a courtesy call to your debtor as a follow up to the collection letter(s) they've received. This added feature may make the difference in a successful collection.
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Custom Collection Letters
Plain white collection letters may quickly get identified as a collection letter and thrown away without being opened. Get the debtor's attention immediately by choosing a custom collection letter like red, tan, or check stock. Red collection letters give the appearance of a delinquent utility bill or other urgent matter. Tan collection letters and envelopes appear to be coming from an attorney's office. Lastly, with check stock collection letters your debtor will want to open their mail immediately thinking they've received a check!
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National Change of Address (NCOA)
Over 40 million Americans change their address annually. NCOA improves mail deliverability by providing current addresses for individuals and business when they move. This option can be added to any collection letter and helps to provide a method of skip tracing in order to locate your debtor.
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Portfolio Monitoring
Your entire portfolio of debtors will be maintained in our database and be available to you 24 hours a day, 7 days a week. If you wish to review your portfolio for important tax information, address updates, or simply to send another series of letters, your debtor’s profiles are only a click away.
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Account Setup
Currently, there is no charge for setting up an account. Once your account is opened, each of your debtors will automatically be assigned its own unique account number. Each account number will allow you to access a debtor’s profile. Your debtor’s profile will provide the name, address, amount due, and status of the file.
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Bookkeeping Maintenance Access
Free access to your debtor’s profile gives you the ability to update information. For example, change an address, post a payment, and add notes regarding correspondence received from the debtor. More than just a diary, when you post a payment the debtor’s profile will automatically adjust the balance due.
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E-Mail Notification
Every time a scheduled letter is sent to your debtor, you will be notified by e-mail. This not only serves to keep you informed, but reminds you to go online and stop the letters once you have been paid. Remember, continuing to send collection letters to an account that has been paid or filed a dispute may be considered harassment.
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Automatic Updating
Your debtor’s profile will be automatically updated when a scheduled letter is sent and when the account is reported to the credit bureaus. Remember it is your responsibility to update your debtor’s profile if the account has been paid.
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Full Service Collections
If you have exhausted the possibilities offered through the OldDebts automated website or feel that traditional methods of collection may work better, Fidelity Information Corporation offers a contingency collection program. The contingency program is integrated into OldDebts, just log into your account and select Transfer Accounts to FIC. Fidelity Information Corporation offers asset searches, debtor location, collector contact and works with collection attorneys.
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