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Frequently Asked Questions

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Do the prices shown for letter packages include postage?
What is my obligation when the debtor pays his debt?
What if the debtor ignores the letters?
I don’t know the current address of my debtor, can you help me locate him?
Is Direct Debt Collections associated with the American Collectors Association?
Can I open a company account?
Are there any membership or setup fees?
What if my debtor wants to make payments?
How long will you retain the information on my debtor?
What follow up services do you provide?
What if I decide I need a collection attorney to file a lawsuit?
What happens if the debtor sends a payment to Olddebts.com?

Do the prices shown for letter packages include postage?

Yes. All of the letter packages include mailing to your debtor. However, return postage is not included.

What is my obligation when the debtor pays his debt?

If there are additional letters scheduled to be sent to the debtor, you must go to olddebts.com, login, and cancel the balance or the letters. Failure to do so may open you to a claim of harassment.

What if the debtor ignores the letters?

You have several options. Olddebts.com will allow you to send additional letter series up to three times to the same debtor for the same debt. For a more aggressive approach, the debt can be referred to our parent company, Fidelity Information Corporation, on a contingency fee basis. If you choose to refer the claim to another collection agency, be sure you cancel the debt with Olddebts.com first. You can do this by logging into your account and following the necessary simple steps. In the event you opted to report your debtor to the credit bureaus through Olddebts.com, you must cancel the debt before reassignment.

I don’t know the current address of my debtor, can you help me locate him?

Yes. There are two ways we can help. When ordering your letter series you may opt for NCOA (National Change of Address). This service will automatically match your debtor and last known address and forward the collection letter to his new address as reported to the United States Postal Service within the previous six months. If you lost track of your debtor for a long period of time or believe he may not have filed his move with the post office, you can go to our parent website, www.GoFIC.com, and utilize the people search and skip tracing sections.

Is Direct Debt Collections associated with the American Collectors Association?

Direct Debt Collections is a division of Fidelity Information Corporation. Fidelity Information Corporation is a member of the American Collectors Association.

Can I open a company account?

Yes , as long as there is an individual guarantor and a minimum usage is maintained. Simply go to open an account and your application will be reviewed within two business days.

Are there any membership or setup fees?

No. There are also no minimums or account charges. You have free access to your account to amend, cancel, or update any information at any time you choose.

What if my debtor wants to make payments?

Of the letter series that Direct Debt Collections offers, one allows you to set up a payment program reminder service for the debtor. A monthly payment reminder will be mailed to the debtor with a perforated payment stub and return envelope.

How long will you retain the information on my debtor?

We will maintain a debtor database for several years. If you have opted to report to the credit bureaus we will maintain that database for up to seven years. We are responsible to respond to any disputes by the debtor and we will continue to update the debtor profile and email you any changes. Additionally, because the debtor database is maintained, you are able to log in and update the account as to correspondence, change in balance or address and even send an additional set of letters.

What follow up services do you provide?

If you wish, the debtor profile can be transferred to our parent company, Fidelity Information Corporation. Upon the transfer of the file, you can obtain asset information, skip tracing information and contingency based traditional collection help.

What if I decide I need a collection attorney to file a lawsuit?

As a member of the American Collectors Association and subscriber to the National List we would be happy to refer you to qualified collection attorneys in your area.

What happens if the debtor sends a payment to Olddebts.com?

Since our address must be displayed on all letters, debtors may occasionally send a payment to us. We will immediately forward the payment to you and notify you by email that the payment is on the way. Even though we ask the debtor to communicate directly with you, we are still the collection agency and the debtor may want to deal with us. In no event will we deposit funds or negotiate any settlement without prior written permission from you.

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In the News

The Miami Herald
Sunday, July 6, 2003, FINAL EDITION

CREDIT RISK, TERROR RISK?
Agencies Scan “Wanted” Lists
By Douglas Hanks III
dhanks@herald.com


Do you pay your bills on time? How much debt do you carry? Are you a terrorist?

Credit bureaus are asking a grim new question in drafting financial scorecards for apartment hunters, car shoppers, mortgage applicants and others undergoing routine checks of their fiscal trustworthiness.

Along with the standard searches of payment histories, bankruptcy records and civil judgments, the private-sector bureaus have started offering access to the government’s list of accused terrorists.

It’s a new feature for a new age of vigilance and paranoia – and one experts say is of little use, since the terrorist list is posted on the Internet and unlikely to snare anyone.

But the terror-check products come amid new efforts by the federal government to force companies into trying to root out terrorists among their customers. And with the FBI naming apartments as potential terrorist targets, credit bureaus are banking on the watch-list searches finding a receptive audience with landlords.

“It’s absolutely a competitive advantage at this point,” says Jeff Cronrod, president of Fidelity Information Corp., a California-based research and collections agency that in recent months added a terrorist search to its tenant screening reports.

Katie Mochan, who runs background checks on prospective tenants and buyers for clients of Land Cap Property Services in Kendall, waits about 20 seconds to see if an applicant is among the world’s most notorious outlaws. So far, so good, though the Fidelity searches still leave her unsettled.

“You not only have to check for felons, but you have to check for terrorists today,” Mochan said. “It’s a little bit scary, especially now that I have a child.”

Whether the new searches by Fidelity and its competitors in the credit-checking industry actually increase security remains in doubt. The companies run names through a list of more than 300 accused terrorists compiled by the Treasury Department’s Office of Foreign Assets Control.

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The list catalogs individuals and organizations with alleged terrorist ties. Osama Bin Laden is on the list, as is Saddam Hussein, sons Odai and Qusai, and the rest of the 55 most-wanted Iraqis in the Defense Department’s well-publicized deck of cards.

Unlike the secret no-fly lists used by airlines to screen passengers, these rogues’ galleries are public and available at www.treasury.gov. So to be flagged in a credit check, a terrorist would have to use a real name or known alias and presumably be unaware of his presence on the OFAC list.

“Only if you’re under the influence of some foreign drug would you do that,” said Tom Cash, a money-laundering expert in the Miami office of Kroll, a security firm that operates nationwide. “There’s no question that persons of deviant behavior would know they’re on the list and use a second or third identity.”

Credit bureaus can’t lower the credit rating for someone who shows up on a terrorist-watch list, since they are only allowed to consider certain sources of financial information. But, like criminal background checks, bureaus are offering terrorist screenings as an add-on feature to the reports.

The American Civil Liberties Union has criticized the use of terror-watch lists to check the movements of average citizens, since the bad-guy rosters are based on government accusations, not criminal charges or convictions.

The USA Patriot Act, anti-terrorism legislation passed in October 2001, toughened those controls, requiring the institutions to look more closely at their customers’ backgrounds and financial dealings.

Federal officials are in the process of expanding the act’s scope to cover a growing list of industries, including casinos, insurers, real estate companies and auto dealers.

Though many of the rules are still moving through the approval process, the new attention has some industries exploring systems for screening against terrorists.

“I think dealers are increasingly looking into ways to check” the OFAC list, said Paul Metrey, director of regulatory affairs with the National Automobile Dealers Association. “I think a lot of them realize it’s important to have some sort of compliance program in place.”

The auto industry and others have protested their coverage by the Patriot Act, saying the requirements will increase costs without adding much to the nation’s domestic security.

Critics see OFAC screening in a similar why-bother light.

“It reminds me of the series of questions we used to get asked at an airport,” said Thomas Hudson, a Maryland lawyer who advises businesses on legal-compliance issues. “Remember that? Basically, ‘Are you carrying a bomb?’”

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Though he portrays the OFAC checks as mostly futile exercises, Cash, the security executive, said they are also promising first stabs at a new commercial front against terrorism.

“I think a lot of that psychological prevention has taken hold here: that we have the ability to trip and trap you, Mr. Terrorist,” he said. “It may be at your airport. It may be at your bank. . . . Taken collectively, they will perhaps make people think there are easier targets in other countries than in the United States.”

Collection, Landlord, Invoicing and Information Services.

Legal | Corporate Accounts | Affiliate Program | Privacy & Refund PolicyAbout Us | Contact Us | Learn More | Flat Fee | Credit Bureau Reporting
View Letter Samples | Free Account Setup | Credit Reports | Direct Debt Collections | Instant Collect | In The News | E-Commerce Support
Demo | Quick Start | Call Center | Business Affiliations | Site Map | Return to My Personal Account Directory

| OldDebts.com | AGoodTenant.com | TenantAlert.com | TenantMail.com | ABadTenant.com | EvictionAttorneySearch.com |
| EvictionData.com | AGoodEmployee.com | BigCriminals.com |


Copyright © 1990 Automated Billing Services All Rights Reserved.